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SeniorFull-time
Salary Range
$49,725 - $67,275 /year
This salary is estimated based on similar roles. The actual salary may vary.
Why this role
• KYC onboarding sits at the heart of growth and compliance. You’ll help us build systems that scale across the globe to ensure we detect fake identities, validate that consumers and businesses are who they say they are. You’ll lead the analytics strategy to deliver a low-friction, risk-smart onboarding journey for consumer and business customers.What you’ll do
• Own the KYC onboarding measurement framework: define and iterate funnel and operational KPIs (conversion, verification SLAs, manual review demand, risk mix, returns/deactivations) and ensure a single source of truth for Product, Ops, and Compliance.
• Act as a leader across the domain 
• Lead and develop team of analysts: help them set priorities, coach for impact, and uplevel stakeholder influence and analytical rigor.
• Generate insights to reduce friction and cost: identify drop-offs, false positives/returns, process bottlenecks, and opportunities to shift manual demand to automation.
• Build and maintain reliable, self-serve BI views; standardize definitions and documentation so stakeholders make consistent decisions.
• Generate insights to reduce friction and cost: identify drop-offs, false positives/returns, process bottlenecks, and opportunities to shift manual demand to automation.
• Partner with KYC Continuous Improvement (CI), QA, Training, and Vendor Ops to align on process changes, quality signals, and learning loops. 
• Drive analysis quality, documentation standards, and reproducibility across onboarding analytics.
• Lead and develop a team of analysts: help them set priorities, coach for impact, and uplevel stakeholder influence and analytical rigor.
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About Wise
Wise is a global financial services company that has revolutionized the way individuals and businesses manage international money transfers. Founded in 2011 in the UK by Taavet Hinrikus and Conrad Lucas, the company initially emerged as TransferWise before rebranding to Wise in 2021 to better reflect its broader mission of providing transparent, affordable, and efficient financial solutions. Operating in the fintech industry, Wise has established itself as a leader in cross-border payments, offering a more cost-effective alternative to traditional banking services. Its platform is designed to simplify the complexities of international transactions, making it accessible to a wide range of users. Wise provides a suite of products and services that include low-cost international money transfers, multi-currency accounts, and borderless payment solutions for freelancers and businesses. Key features of its platform include transparent fee structures, real exchange rates, and instant transfers, which set it apart from competitors. The company targets individuals who frequently send money abroad, digital nomads, expatriates, and small to medium-sized enterprises that require seamless cross-border financial operations. By eliminating hidden fees and offering competitive exchange rates, Wise has become a trusted choice for users seeking reliability and affordability in international finance. Wise has achieved significant milestones since its inception, including rapid global expansion with a presence in over 50 countries and processing billions of dollars in transactions annually. The company has secured substantial funding, becoming a unicorn in the fintech space, and has been recognized for its innovative approach to financial inclusion. Its unique value proposition lies in its commitment to transparency and fairness, challenging the traditional banking model by providing users with greater control over their money and reducing the barriers associated with international payments.
