Spend Expansions Project Manager at Wise

Salary Ranges: 8,500~10,000 SGD per month + RSUs We're looking for an experienced and results-driven Project Manager to be the operational backbone for our regional card product expansion. This role sits at the intersection of Product, Operations and Customer Support, focusing on the execution and scaling of new card launches. You’ll work closely with Spend Product Managers to translate product strategy into operational reality.  Key Responsibilities • Drive the operational readiness for all new regional card launches, ensuring all downstream systems and processes are ready to support the new product features and volumes. • Serve as the central point of contact, orchestrating efforts across various internal teams (Product, Servicing Operations, Banking Legal and Compliance). Ensure all stakeholders are aligned on project goals, requirements, and deadlines. • Define, map, and document the end-to-end operational flows for new card products (e.g., scheme applications, manufacturing processes, card delivery, disputes and fraud monitoring). • Coordinate the necessary system configurations and testings with Product and Engineering teams to validate the product logic, feature deployment, and regulatory compliance before launch. • Establish operational performance metrics and monitor key operational indicators post-launch, identifying and resolving bottlenecks to ensure a smooth, scalable customer experience. • Forecast operational demand stemming from new launches across servicing teams ensuring they are equipped to handle the projected volume increase without degradation of service quality or breach of SLAs.Qualifications and Skills • Proven experience in project management and process mapping preferably within the financial services, payments, or card industry. • Demonstrated expertise in driving cross-functional project execution and launch readiness for complex products. • Strong analytical skills with experience in operational costing and pricing. • Excellent written and verbal communication skills, with the proven ability to influence, motivate teams, and clearly articulate project impact to executive stakeholders. • Exceptional organizational skills and attention to detail, capable of managing multiple complex projects simultaneously in a dynamic, results-driven environment.