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SeniorFull-timeAI
Salary Range
$143,650 - $194,350 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for an AI Orchestration Strategist to join Zapier. This role focuses on making sense of our existing chat and knowledge surfaces, deciding how they fit together, and consolidating toward a coherent experience.
Key Responsibilities
- →Own the product strategy for existing Chat and Knowledge surfaces: our Chatbots product and the synchronous chat experience in Agents.
- →Build a clear recommendation for how these pieces evolve, including implications for existing customers, revenue, and pricing.
- →Work through ambiguous organizational boundaries: align with the teams building adjacent products, secure buy-in from leadership, and turn competing priorities into a single, executable plan.
- →Build business cases and success metrics for the path you recommend; secure resources and stakeholder commitment to execute.
- →Balance speed with care: move quickly to validate assumptions and reduce ambiguity, while protecting customer outcomes and revenue.
- →Communicate clearly and often so the rest of the company understands where Chat & Knowledge is going and why.
Requirements
- ✓Solid experience with AI or conversational product.
- ✓Shipped user-facing AI products, chatbots, knowledge tools, or similar.
- ✓Great at complicated organizational situations.
- ✓Energized by ambiguity that involves multiple teams, existing products, and legacy constraints.
- ✓Pragmatic and outcome-oriented.
- ✓Available for team meetings between 10am - 5pm ET at least 3 days per week.
Free to sign up. Takes 30 seconds.
