Business Operations Manager at Zip

Zip

San Francisco·1w ago

ManagerFull-timeAI

Salary Range

$122,400 - $165,600 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Business Operations Manager to join our team at Zip. This role focuses on leading strategic initiatives and operational improvements across the organization.

Key Responsibilities

→Lead strategic initiatives across the organization, translating ambiguous goals into actionable plans and measurable outcomes.
→Take ownership of projects end-to-end, from scoping and analysis through execution and implementation.
→Partner cross-functionally with Product, Marketing, Sales, Customer Success, and People teams to deliver operational improvements and inform strategic decision-making.
→Build scalable processes and systems from zero to one and improve existing workflows for efficiency and growth.
→Analyze business performance, develop robust models, and synthesize insights into clear recommendations for leadership.
→Define success metrics, track performance, and ensure accountability across key initiatives.

Requirements

✓4-year undergraduate degree in a quantitative or analytical field such as Business, Economics, Engineering, or related.
✓4-8 years of experience in management consulting, investment banking, private equity, business operations, or at a high-growth startup.
✓Proven ability to independently drive complex projects under ambiguity and deliver results.
✓Strong analytical skills, including experience building models and working with business data.
✓Excellent communication and stakeholder management skills; able to influence across levels and functions.
✓Demonstrated ability to create and operationalize new processes, systems, or programs.