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SeniorFull-time
Salary Range
$49,725 - $67,275 /year
This salary is estimated based on similar roles. The actual salary may vary.
About the Role
We are looking for a Solutions Consultant with Finance / Procurement System experience to lead onboarding for new customers and drive their implementation of our product. You will work with a variety of new clients and industries as Zip scales.
Key Responsibilities
- →Lead project teams onboarding new customers, with a heavy emphasis on project / stakeholder management and understanding client requirements
- →Responsible for leading the end-to-end implementation for new customers
- →Proactive project management across many customers, to manage requirements and tasks across onboardings
- →Lead, mentor and train training and Q&A sessions with customers and key stakeholders
- →Collaborate closely with the product and engineering teams to determine which customer requests we should and shouldn’t support
- →Do whatever it takes to make customers happy + successfully onboard them as quickly as possible
- →Continuously improve the post-sales processes to help our customers accelerate the time to value
Requirements
- ✓3 to 6 years of experience implementing or administering a finance / procurement tool
- ✓Prior experience with the implementation or administration of a procurement tool / ERP
- ✓Fantastic communication and documentation skills
- ✓Extreme attention to detail and pride yourself in being incredibly proactive
- ✓Very strong data management skills, specifically with handling large sets of sensitive customer data in MS Excel
- ✓You’re able to push back and still make people happy
- ✓Very comfortable with software configuration
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