Media Account Manager (All Genders) at ZooplusSE

About the Role

We are looking for a Client Management professional to support the maintenance of strong, long-term relationships with partner brands. This role involves acting as a day-to-day point of contact for assigned partner accounts and ensuring timely responses and high service levels.

Key Responsibilities

• →Support the maintenance of strong, long-term relationships with partner brands
• →Act as a day-to-day point of contact for assigned partner accounts, ensuring timely responses and high service levels
• →Assist in understanding partner objectives and help translate them into data-driven media plans
• →Prepare materials for and participate in strategic meetings with partners and internal teams
• →Execute co-branded media strategies that align with both brand and partner objectives
• →Coordinate with creative, digital, and analytics teams to ensure the flawless execution of campaigns
• →Draft and manage media and creative briefs based on partner requirements
• →Monitor daily media performance, using data literacy to identify optimization opportunities against partner KPIs
• →Track campaign delivery to ensure all projects are completed on time and within the allocated budget
• →Apply best practices for co-branded activities, from audience selection to basic measurement
• →Build strong working relationships with internal media teams and partner brand counterparts
• →Work closely with the Lead Media Account Manager to ensure alignment with broader business goals
• →Collaborate with cross-functional marketing teams (CRM, Onsite, Creative) to ensure a seamless customer journey
• →Assist in the liaison between co-marketing, vendor management, and online marketing teams
• →Compile campaign performance data and assist in presenting ROI analysis to partner brands
• →Provide data-backed insights for campaign optimizations
• →Execute the Post-Campaign Analysis (PCA) process, identifying key learnings to improve future performance