Staff Technical Program Manager - Hosted Infrastructure Operations at Zscaler

Zscaler

Remote - Netherlands·4d ago

LeadFull-timeJavaScriptPythonJavaGolangRustAWSGitAI

Salary Range

$52,020 - $70,380 /year

Estimated

This salary is estimated based on similar roles. The actual salary may vary.

About the Role

We are looking for a Technical Program Manager - Hosted Infrastructure Operations to join Zscaler's Reliability Engineering and Infrastructure Services department. This role involves driving technical program management and operational support for cloud and private customer environments, bridging the gap between infrastructure engineering and customer onboarding.

Key Responsibilities

→Manage the entire project lifecycle by developing project charters, planning activities, and tracking milestones to closure
→Provide operational and network support to private customer and vendor-hosted environments
→Deliver management-level visibility and reporting on project status, risks, and information to ensure transparency
→Develop and refine processes, program templates, and documentation to scale the organization
→Coordinate cross-functional communication between system engineers, sales, and product teams to deliver an excellent customer experience

Requirements

✓8+ years of technical program management experience in networking, cloud operations, infrastructure, or data center technologies
✓Proven ability to collaborate effectively with VP-level stakeholders and navigate executive-level communications
✓Experience working collaboratively across organizations with strong interpersonal skills to build and foster effective relationships
✓Bachelor’s degree in Engineering, Computer Science, or Business