Jobs → Customer Support → Agentic AI / LLM Solution Architect

About the Role We are looking for an Agentic AI / LLM Solution Architect to join our team. This role focuses on designing and implementing solutions using advanced AI technologies. Key Responsibilities • Design and implement solutions using Agentic AI and LLMs • Utilize MCP & Tool Calling, OpenAI, LangGraph/LangChain, and Semantic Kernel • Work with SAP BTP, SAP AI Core, and Generative AI Hub • Develop REST APIs, OData, and enterprise integration solutions • Implement RAG, AI Governance, Security, and Observability • Design AI Agent Orchestration and Workflow Requirements • 7–10 years of experience in AI and LLM solutions • Experience with enterprise customer portals, digital self-service platforms, and B2B solutions • Strong understanding of REST APIs, OData, and enterprise integration • Knowledge of RAG, AI Governance, Security, and Observability • Experience with AI Agent Orchestration and Workflow Design