Jobs → Engineering → AI Engineer

About the Role We are seeking an adaptable, full-stack AI engineer to join an elite engineering group building next-generation agentic AI solutions integrated into ServiceNow enterprise environments. The role involves solving complex automation challenges across incident management, cross-system provisioning, change risk evaluation, and employee service workflows. Key Responsibilities • Design and deploy agentic AI solutions with autonomous multi-agent workflows integrated with ServiceNow • Build robust RAG pipelines, function-calling frameworks, guardrails, and evaluation systems using LangChain, LangGraph, MCP, or custom frameworks • Develop production-ready APIs/backends, build frontend interfaces, and manage deployment through containers, CI/CD pipelines, and observability tooling • Translate complex enterprise business problems into actionable technical designs and present trade-offs to senior stakeholders • Quickly adapt to platform-specific tools including ServiceNow SDK and Now Assist Requirements • Proven experience with multi-agent orchestration, tool/function calling, enterprise RAG design, evaluation, and safety guardrails • Strong full-stack backend capabilities with Python, Node.js, Go, or similar technologies • Experience with containerization, CI/CD, and balancing latency, cost, and reliability in live environments • Exceptional ability to articulate technical trade-offs and collaborate with enterprise stakeholders • Demonstrated ability to quickly master unfamiliar technical platforms and thrive in a fast-evolving team environment