Jobs → Customer Support → AI Lead

About the Role We are seeking an AI Lead to join our team, focusing on developing agentic AI solutions and production LLM applications. Key Responsibilities • Develop and implement production-quality LLM applications • Design and implement retrieval augmented generation systems • Create guardrail designs for content policy and security • Handle PII processing and refusal behavior • Engage with business and legal stakeholders Requirements • Strong Python programming skills • Experience with cloud-native services on AWS • Expertise in AI governance and compliance • Knowledge of agent frameworks and orchestration • Understanding of model routing and tool calling