Jobs → Customer Support → AI Platform Technical Lead

About the Role We are seeking an AI Platform Technical Lead with 15+ years of experience to join our team in San Jose, CA. This role involves leading the development and implementation of AI platforms, focusing on advanced technologies and frameworks. Key Responsibilities • Lead the design and development of AI platforms using Python, FastAPI, and other relevant technologies • Interface with enterprise APIs and manage LLM gateways • Implement data retrieval engines and vector search systems • Ensure security and governance through appropriate tools and frameworks • Manage cloud-native infrastructure and sandboxing environments Requirements • Expert-level Python and solid working knowledge of SQL • Experience with FastAPI, asyncio, Pydantic, REST, gRPC, SSE, WebSockets, and Kafka • Hands-on experience with LangGraph, LangChain, or similar frameworks • Proficiency in working with enterprise APIs and LLM gateways • Experience with PostgreSQL, vector search engines, and Redis • Familiarity with OpenTelemetry, LLM tracing/eval platforms, and metrics stacks • Knowledge of security and governance tools like OAuth 2.0, OIDC, JWT, and secrets management • Experience with Docker, Kubernetes, Helm, Terraform, and major cloud providers • Frontend engineering experience with React and streaming chat interfaces Benefits • Opportunity to work on cutting-edge AI technologies • Collaborative and innovative work environment