Jobs → Customer Support → Amazon Connect / CXE Lead

About the Role We are looking for an experienced professional to lead Amazon Connect and CXE initiatives within our team. This role requires strong technical expertise in cloud solutions. Key Responsibilities • Lead Amazon Connect implementations and optimizations • Manage AWS infrastructure and serverless architecture • Ensure enterprise CCaaS solutions meet business requirements Requirements • Strong hands-on experience with Amazon Connect and AWS • Expertise in serverless architecture • Enterprise CCaaS experience is essential