Jobs → Customer Support → Application Support Lead

About the Role Pulse by Solutions is seeking experienced professionals for a critical application support project in Saudi Arabia. This is a 4-month contract role requiring immediate availability. Key Responsibilities • Manage production support teams and handle incidents, escalations, and RCA • Ensure SLA compliance and release governance • Deliver hotfixes, bug fixes, and minor enhancements within SLA • Troubleshoot and optimize application performance Requirements • 8+ years of .NET experience for Lead role, 5+ years for Developer role • Strong expertise in C#, .NET Core, ASP.NET Core, SQL Server • Experience with Docker, Kubernetes/OpenShift, and Azure DevOps • Knowledge of ITIL processes and REST/SOAP integrations • Production support exposure and L3 incident resolution experience