Jobs → Engineering → Associate Engineer – Site Reliability Engineering (SRE) | Video Platform

About the Role We are seeking a Site Reliability Engineer (SRE I) to join our Video Platform Engineering team. This role focuses on supporting the operation, monitoring, and reliability of large-scale video delivery systems. Key Responsibilities • Monitor the health and performance of video services using observability tools. • Support day-to-day operations of video platforms including encoding, transcoding, packaging, origin servers, DRM, and CDN delivery. • Assist in troubleshooting service-impacting issues and escalating to senior engineers when needed. • Participate in on-call rotations under supervision, responding to alerts and contributing to incident resolution. • Execute runbooks for routine operational tasks, deployments, and platform maintenance. • Write and maintain basic automation scripts to reduce manual work. • Document incident response steps, troubleshooting guides, and standard operating procedures. • Collaborate with cross-functional teams to support service delivery. Requirements • Bachelor’s degree in Computer Science, Information Technology, Media Technology, or equivalent practical experience. • 0–2 years of experience in systems administration, IT operations, video engineering, or SRE-related work. • Basic understanding of Linux administration and troubleshooting. • Familiarity with scripting (Python, Bash, or PowerShell). • Exposure to monitoring/observability tools (Grafana, Prometheus, ELK, Splunk, DataDog, or similar). • General knowledge of networking fundamentals (TCP/IP, DNS, load balancing, HTTP).