Jobs → Customer Support → Automation Architect

About the Role We are seeking an Automation Architect to provide temporary coverage for our automation architecture function. This role focuses on developing automation capability and platform strategy. Key Responsibilities • Provide automation capability and platform strategy • Conduct Blue Prism and WorkHQ assessment • Develop reusable automation patterns • Guide solution intake and platform-selection • Clarify responsibilities across architecture, platform, operations, and delivery teams • Challenge low-value automation and incumbent-platform assumptions • Guide teams toward secure, supportable, and measurable solutions Requirements • Strong experience with Blue Prism and Microsoft Power Platform • Ability to work above individual products • Experience with WorkHQ • Strategic thinking and problem-solving skills