Jobs → Customer Support → AWS Solution Architect

About the Role We are seeking a Senior AWS Solution Architect to lead the architecture of cloud platforms that enable enterprise operations, platform modernization, and AI capabilities. This role will define scalable AWS solutions, establish reusable technical patterns, and help teams deliver secure, reliable, and efficient services. Key Responsibilities • Design scalable, secure, and resilient AWS architectures for enterprise applications, shared platforms, and AI enablement solutions • Define reusable cloud patterns, shared services, and reference architectures to improve consistency, speed, and developer productivity • Drive architecture decisions that improve monitoring, reliability, recoverability, automation, and production support readiness • Support the development of cloud foundations for AI/ML workloads, data pipelines, inference solutions, and integration patterns • Ensure solutions align with enterprise cybersecurity, access control, logging, encryption, and governance expectations • Enable infrastructure as code, automated deployment pipelines, policy controls, and standardized release processes • Work with technical and business stakeholders to translate requirements into architecture roadmaps and implementation plans • Lead design reviews, promote cloud best practices, and guide teams toward approved architectural standards • Improve cloud cost, performance, scalability, and maintainability through thoughtful service selection and workload design • Coach engineers and architects on AWS architecture, platform engineering, and cloud operational best practices Requirements • Strong AWS architecture expertise with practical experience in platform engineering • Experience in designing scalable, secure, and resilient cloud architectures • Knowledge of DevSecOps principles and practices • Understanding of AI/ML workloads, data pipelines, and inference solutions • Experience with infrastructure as code and automated deployment pipelines • Familiarity with enterprise cybersecurity, access control, logging, encryption, and governance • Ability to lead design reviews and promote cloud best practices • Experience in coaching engineers and architects on AWS architecture and cloud operational best practices