Azure Cloud Engineer
Anuradha AnuUnited StatesSENIORPosted 5d ago
Systems programmingOperating system softwareUtility softwareSystem software languagesMainframe outsourcingManaged service providersSOWSLASRMITILProblem managementIncident managementChange managementVendor managementAgile Methodologies
About the Role
We are seeking an experienced Azure Cloud Engineer to join our team. This role requires extensive experience in systems programming and managing mainframe technologies, with a focus on technical leadership and vendor management.
Key Responsibilities
• Provide technical support to users concerning system software and utilities
• Manage mainframe outsourcing agreements and work with managed service providers
• Develop Statement of Work (SOW) documents for vendor engagements
• Ensure vendor compliance with Service Level Agreements (SLAs) and Service Request Management (SRMs)
• Lead the implementation of mainframe best practices and ITIL principles
• Collaborate with vendors to achieve successful outcomes
• Assist in developing department strategic roadmaps
• Present technical capabilities to business leaders
Requirements
• Minimum 10 years of systems programming experience
• Strong background in analyzing, documenting, installing, developing, and maintaining operating system software
• Experience with managing mainframe outsourcing agreements and managed service providers
• Proven track record in understanding and managing vendors regarding SLAs, SRMs, and vendor commitments
• Knowledge of ITIL principles with emphasis on problem, incident, and change management
• Bachelor's degree in Business or Information Systems required
• Master's degree preferred
• Proven technical and thought leadership experience in IT
• Passion for mainframe technologies
• Technically aware and up to date on current technology trends
• Excellent interpersonal and communication skills
• Ability to work independently and maintain effective working relationships
• Ability to exercise independent judgment and creative problem-solving techniques
• Experience managing a high volume workload
• Excellent communication skills to translate technical capabilities to business leaders