Jobs → Operations → Citrix Administrator

About the Role We are looking for an experienced Citrix Administrator to manage, maintain, and support Citrix infrastructure, virtual applications, desktops, and secure remote access environments while ensuring high availability, performance, and service stability. Key Responsibilities • Administer and support Citrix Cloud (DaaS) environments, ensuring high availability and optimal performance. • Manage Citrix ADC (NetScaler), including Gateway, load balancing, SSL certificates, and authentication policies. • Configure and support Citrix Virtual Apps & Desktops (CVAD), StoreFront, and Delivery Controllers. • Monitor Citrix infrastructure, identify issues proactively, and perform performance tuning. • Troubleshoot and resolve Citrix, NetScaler, and end-user connectivity issues in production. • Manage user access, profile management, Active Directory integration, and Group Policy configurations. • Perform system upgrades, patching, migrations, and platform maintenance. • Automate routine administrative tasks using PowerShell and operational scripts. • Conduct incident management and RCA, and implement preventive measures. • Collaborate with infrastructure, network, security, and application teams to ensure stable and secure service delivery. Requirements • 10+ years of experience with Citrix technologies • Strong stakeholder and customer communication • Excellent problem-solving and analytical skills • Ownership, accountability, and a proactive attitude • Team collaboration and mentoring capabilities • ITIL-based service management and incident handling