Jobs → Customer Support → Client Entitlement Workflow Application Support Engineer

About the Role We are seeking a Client Entitlement Workflow (CEW) / Payment Data Repository (PDR) Application Support Engineer to provide L3 application maintenance and production support for CEW & PDR applications. Key Responsibilities • Provide L3 application maintenance and production support for CEW & PDR applications • Investigate and resolve application incidents within SLA timelines • Monitor application performance and batch processing • Support deployments, configurations, and application maintenance • Perform Root Cause Analysis (RCA) and implement preventive measures • Assist with application enhancements, bug fixes, and production releases Requirements • Mandatory skill: Java (Spring Boot) • Knowledge of Unix/Linux (RHEL/SUSE) • Experience with Oracle Database 12c/19c and SQL • Strong troubleshooting and problem-solving skills • Experience in application support, maintenance, or backend development Good to Have • Oracle WebLogic, JBoss, Apache Web Server, Shell Scripting, PL/SQL • Banking application support experience