Jobs → Customer Support → CMDB and ServiceNow Integration Architect

CMDB and ServiceNow Integration Architect

Seshu DabberaRemoteSENIORPosted 6d ago
ServiceNow CMDBenterprise architecturesystem integrationsdatabase technologiesplatform performance optimizationServiceNow CMDB architecturegovernancedata modelingCI classesrelationshipsidentification and reconciliation rulesCSDM standardsServiceNow ITSMITOMTSMREST APIsSOAPIntegrationHubMID ServerETL platformsSQLrelational databasesdata modelingperformance tuningdata qualityreconciliationmigrationintegration troubleshootingCicada ETL/Data Integration Platform
About the Role We are looking for an experienced Senior CMDB ServiceNow Integration Architect with strong expertise in ServiceNow CMDB, enterprise architecture, system integrations, database technologies, and platform performance optimization. Key Responsibilities • Design and implement ServiceNow CMDB architecture, governance, and data modeling • Manage CI classes, relationships, identification and reconciliation rules, and CSDM standards • Work with ServiceNow ITSM, ITOM, TSM, and related modules • Utilize REST APIs, SOAP, IntegrationHub, MID Server, and ETL platforms • Apply SQL, relational databases, data modeling, and performance tuning skills • Handle data quality, reconciliation, migration, and integration troubleshooting Requirements • 15+ years of experience in ServiceNow CMDB and integration architecture • Strong technical leadership and stakeholder management skills • Knowledge of the Cicada ETL/Data Integration Platform is a plus

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