Jobs → Customer Support → Conversational AI Architect

About the Role We are looking for a Conversational AI Architect to join our team. This role focuses on designing and implementing scalable voice and agentic solutions across enterprise environments. Key Responsibilities • Develop and deploy voice agents • Lead agentic development • Evaluate conversational AI platforms • Design scalable voice and agentic solutions • Troubleshoot complex technical challenges • Drive end-to-end implementation across enterprise environments Requirements • Strong expertise in voice AI agents • Experience with agentic AI development • Knowledge of cloud platforms • Familiarity with AWS, Azure, and Google services • Experience with tools like Poly AI, Google Customer Engagement Suite, Amazon Connect, Microsoft (Nuance and Copilot Studio), NICE, Genesys, Five9, Cognigy, Replicant, Decagon, Assort Health, Hippocratic AI, and Eleven Labs