Jobs → Customer Support → CRM Integration Specialist

About the Role We are seeking a CRM Integration Specialist to join our team at Adam Information Technologies, LLC. This role involves developing and integrating Salesforce solutions to enhance business processes. Key Responsibilities • Develop and maintain Salesforce applications using Apex, Visualforce, and Lightning Web Components • Implement and manage Salesforce integrations with external systems • Configure and utilize Salesforce OmniStudio for integration procedures and data management • Utilize Einstein AI and Agentforce to enhance CRM capabilities • Ensure security and compliance through proper configuration and remediation Requirements • 7+ years of experience in Salesforce Development • Proficiency in Apex Classes, Apex Triggers, and Visualforce • Experience with Lightning Web Components and JavaScript, HTML, CSS • Knowledge of Salesforce OmniStudio, including OmniScripts, FlexCards, and DataRaptors • Understanding of Salesforce APIs and REST integrations • Familiarity with Salesforce security and permission sets • Experience with Chatter and Marketing Cloud • Knowledge of WAF Configuration and Security Remediation • Experience with DevSecOps, CI/CD, and Security Scanning • Ability to create and manage Salesforce Reports and Dashboards • Experience with Agile Development Practices Important Note: Candidates must be current WI residents or willing to relocate to Wisconsin before starting. Proof of WI residency is required for relocating candidates. All candidates must attend the in-person interview.