Jobs → Customer Support → Engagement Manager

About the Role We are looking for an experienced Engagement Manager to lead client engagements and drive successful technology delivery in the areas of Software Testing, Quality Engineering, and Application Development. Key Responsibilities • Lead client engagements and drive successful technology delivery • Manage cross-functional teams, project timelines, risks, and resources • Utilize expertise in client management, stakeholder communication, delivery governance, and escalations Requirements • Experience as an Engagement Manager, Delivery Manager, or Technical Project Manager • Strong background in both software testing/QA and application development • Solid understanding of SDLC, STLC, Agile/Scrum, and software delivery • Expertise in client management, stakeholder communication, delivery governance, and escalations • Familiarity with Jira, Azure DevOps, test automation, and quality engineering practices Important: Candidates must be based in or near San Francisco, CA, and willing to travel to Dallas twice a month.