Jobs → Customer Support → Enterprise Architect

About the Role We are looking for an experienced Enterprise Architect to drive enterprise architecture, cloud modernization, technology strategy, and digital transformation initiatives. Key Responsibilities • Drive enterprise architecture, cloud modernization, technology strategy, and digital transformation initiatives • Lead implementations involving Generative AI, RPA, and Virtual Assistants • Develop technology strategy and strategic roadmaps • Create business capability models and customer journey mapping • Conduct proof of concepts and explore emerging technologies Requirements • 7+ years of IT experience • 2+ years in Enterprise Architecture • 2+ years in Solution Architecture • Hands-on experience leading implementations involving Generative AI, RPA, and Virtual Assistants • Experience with Enterprise & Solution Architecture • Knowledge of Generative AI, AI/ML & Virtual Assistants • Experience with Robotic Process Automation (RPA) – UiPath • Experience with Cloud Architecture – AWS, Azure & GCP • Understanding of Enterprise Architecture Governance • Familiarity with Business Capability Models & Customer Journey Mapping • Experience with Proof of Concepts (POCs) & Emerging Technologies • TOGAF Certification and Avolution ABACUS experience are highly desirable Fingerprint background check required.