Jobs → Customer Support → Generative AI Architect

About the Role We are looking for an experienced Generative AI Architect to drive enterprise AI strategy, architect intelligent AI agents, and lead Microsoft Copilot adoption initiatives. Key Responsibilities • Define enterprise architecture and roadmaps for Microsoft 365 Copilot and AI Agent adoption • Design, develop, and govern AI agents using Microsoft Copilot Studio, including multi-agent orchestration • Architect RAG solutions using Azure OpenAI, Azure AI Search, vector search, and enterprise knowledge sources • Implement Power Platform solutions using Power Apps, Power Automate, and Dataverse • Integrate enterprise applications using Microsoft Graph APIs, REST APIs, SAP, and ServiceNow • Establish AI governance, Responsible AI, security, compliance, monitoring, and cost optimization frameworks • Drive AI Center of Excellence (CoE), enterprise adoption, and stakeholder collaboration Requirements • Experience with Microsoft Copilot Studio and enterprise AI agents • Knowledge of Microsoft 365 Copilot architecture and extensibility • Familiarity with Azure OpenAI Service, Azure AI Foundry, and Azure AI Search • Understanding of RAG, LLMs, prompt engineering, Agentic AI, and AI orchestration • Experience with Power Platform, Dataverse, and Microsoft Graph APIs • Background in enterprise architecture, cloud integration, CI/CD, and Responsible AI governance