Jobs → Customer Support → Infrastructure Solutions Architect

About the Role We are seeking a highly skilled Infrastructure Solutions Architect to join the Solutions Engineering & Architecture Team (SEAT) as a Solutions Engineer. This role involves designing and architecting secure, scalable technology solutions aligned with enterprise architecture standards. Key Responsibilities • Design and architect secure, scalable technology solutions aligned with enterprise architecture standards • Translate business and technical requirements into actionable solution designs • Partner with OIM (Office of Information Management) and cross-functional technology teams • Collaborate with infrastructure engineers, cloud engineers, application developers, security, data teams, and enterprise architects • Evaluate existing technologies and recommend appropriate infrastructure solutions • Develop architecture and technical design documentation • Guide implementation teams and ensure solutions meet enterprise standards • Help build resilient, scalable, and long-term technology platforms • Support integration across cloud and on-premises infrastructure environments Requirements • Strong experience in Infrastructure Architecture / Solutions Architecture / Solutions Engineering • Hands-on experience with both cloud and on-premises infrastructure • Strong understanding of enterprise infrastructure, security, scalability, and interoperability • Experience collaborating with architecture, engineering, security, application, and data teams • Ability to translate complex business requirements into practical technical solutions • Strong communication, documentation, and stakeholder-management skills