Jobs → Customer Support → Jira Expert

About the Role We are looking for a Jira Expert to join our team. This role focuses on managing and optimizing Jira systems for enterprise environments. Key Responsibilities • Manage Jira Software, Jira Service Management, and Confluence • Develop and maintain advanced JQL, filters, dashboards, and reporting • Implement Jira REST APIs, webhooks, OAuth, and enterprise integrations • Design custom workflows, screens, fields, permission schemes, and notifications • Handle user management, access control, security schemes, and governance • Optimize Jira data schema architecture, custom field optimization, and performance tuning • Develop enterprise Jira strategy, scalability, and cloud-to-cloud migrations Requirements • Strong expertise in Jira Software, Jira Service Management, and Confluence • Advanced JQL, filters, dashboards, and reporting skills • Experience with Jira REST APIs, webhooks, OAuth, and enterprise integrations • Knowledge of custom workflows, screens, fields, permission schemes, and notifications • User management, access control, security schemes, and governance experience • Understanding of Jira data schema architecture, custom field optimization, and performance tuning • Enterprise Jira strategy, scalability, and cloud-to-cloud migrations experience