Jobs → Operations → Managed Services / Business Apps Operations Lead

About the Role We are seeking a Managed Services / Business Apps Operations Lead to join our team in the life sciences and pharmaceuticals industry. This role involves leading managed services and enterprise application operations, with a focus on Veeva Vault implementation and support. Key Responsibilities • Lead managed services and enterprise application operations • Oversee Veeva Vault implementation, support, and enhancements • Ensure GxP compliance, system validation, and audit readiness • Manage global delivery teams, SLAs, client relationships, and escalations • Drive operational excellence and business process optimization Requirements • 8+ years of experience in life sciences consulting, business analysis, or Veeva Vault implementation • Strong knowledge of Veeva Vault modules and GxP compliance • Proven experience leading global teams and managing client stakeholders • Veeva Vault System Administrator Certification is a plus