Jobs → Customer Support → Migration Implementation Lead

About the Role We are looking for an experienced Migration Implementation Lead to drive the planning, coordination and execution of a complex migration programme within a major financial services environment. This role will play a critical part in ensuring successful migration events through robust planning, operational readiness, risk management, testing and post-migration validation. Key Responsibilities • Develop and manage the end-to-end migration schedule, identifying key milestones, dependencies and critical activities • Define the event management and Command & Control operating model • Identify potential migration failure scenarios and operational risks • Define the testing and dress rehearsal strategy • Define post-migration validation and hypercare activities • Monitor technical and business readiness across all workstreams Requirements • Strong experience leading complex enterprise migration or transformation programmes • Proven expertise in migration planning, cutover management and implementation readiness • Experience coordinating multiple business, technology and operational workstreams • Strong understanding of Command & Control, event management and operational governance • Hands-on experience with risk management, contingency planning and recovery strategies