Jobs → Operations → Network Operations Engineer

About the Role We are looking for an experienced Network Operations Engineer with strong hands-on experience in IP and Optical Network Operations to support production network infrastructure. Key Responsibilities • Monitor, operate, and troubleshoot production IP and Optical networks • Work with OTN/DWDM equipment, including line systems, transponders, and ZR optics • Troubleshoot L3 routing issues involving BGP, OSPF, IS-IS, circuit capacity, and hardware faults • Participate in scheduled on-call rotations and act as an escalation point for network-related incidents • Coordinate with remote hands, network carriers, and hardware vendors for fiber repairs and equipment maintenance • Deploy network device configurations while following established change management procedures • Collaborate with engineering teams and distributed support teams to resolve complex network issues Requirements • 3+ years of hands-on experience operating and supporting production networks • Practical experience with OTN/DWDM equipment from at least one of the following vendors: Infinera / Nokia, Ciena, ADVA / Adtran • Strong understanding of TCP/IP, BGP, and at least one IGP protocol (OSPF or IS-IS) • Previous experience participating in on-call rotations and handling incident management • Experience coordinating with remote hands, carriers, hardware vendors, and distributed teams • Must be based in the San Francisco or Sunnyvale, CA • Must be legally authorized and eligible to work as a US contractor