Jobs → Customer Support → Onsite Support Engineer

About the Role We are seeking an experienced Onsite Support Engineer with strong expertise in ETL tools, data warehousing, and production support. The candidate will be responsible for supporting critical data integration platforms and ensuring timely resolution of production incidents. Key Responsibilities • Support critical data integration platforms • Troubleshoot data issues • Monitor data pipelines • Coordinate with business and technology teams • Ensure timely resolution of production incidents Requirements • Strong expertise in ETL tools and data warehousing • Experience with Informatica PowerCenter/IDMC • Knowledge of ETL Development or Support • Familiarity with Databricks • Understanding of Data Warehousing Concepts • Skills in Data Analysis and Reconciliation • Intermediate to Advanced SQL skills • Experience with Control-M Job Scheduling • Batch Monitoring and Workflow Management • Unix/Linux Administration • Shell Scripting • Incident Management • Problem Management • Root Cause Analysis (RCA) • Change & Release Management • Application Monitoring • Financial Data Processing • Neoxam DataHub (Preferred)