Jobs → Customer Support → Parts & Service Coordinator

About the Role We are looking for a Parts & Service Coordinator to support an appliance service division by managing part orders, expediting shipments, and keeping manufacturers and customers updated. Key Responsibilities • Track and manage appliance part orders • Expedite parts and follow up with manufacturers and vendors on ETAs and order status • Answer service calls and help customers with inquiries • Update service tickets and keep accurate records • Coordinate with technicians and service managers to keep service on schedule • Resolve customer issues with professionalism and care Requirements • Strong organizational and multitasking skills • Excellent verbal and written communication • Ability to work independently and as part of a team • Dependable, detail-oriented, and proactive • Strong problem-solving skills and a customer-focused mindset • Calm under pressure in a fast-paced environment