Jobs → Customer Support → Principal Network Architect

About the Role We are looking for a Principal Network Architect to lead network architecture and Day Two operations. This role involves resolving complex network incidents, mentoring engineers, and advising clients on network security and modernization. Key Responsibilities • Lead network architecture and Day Two operations • Resolve complex network incidents and drive root cause analysis • Mentor CCNA/CCNP engineers and manage technical onboarding • Advise clients on network security, resiliency, and modernization • Lead capacity planning assessments and present recommendations Requirements • 10+ years of Network Engineering experience • 3+ years in a Senior / Lead / Architect role • Cisco CCNP Certification (Required) • Cisco Enterprise Network Architecture • Routing & Switching: BGP, OSPF, EIGRP • Cisco ACI, SD-WAN & Data Center Networking • Enterprise Wireless Networking • Network Security: Firewalls, NAC, Segmentation & Zero Trust • Network Transformation & Cloud Connectivity • Network Troubleshooting, RCA & Incident Escalation • Capacity Planning, Utilization Analysis & Reporting • Team Leadership, Coaching & Technical Mentoring • Client-Facing Consulting & Stakeholder Communication