Jobs → Product → Product Manager – Application Modernization

About the Role We are seeking an experienced Product Manager to lead the modernization of the CAI Application—a critical system used to manage and resolve public complaints for the Pennsylvania Public Utility Commission (PA PUC). This role involves defining product vision, managing roadmaps and backlogs, overseeing data conversion, and leading delivery for a large-scale enterprise modernization initiative. Key Responsibilities • Define and manage product vision, roadmaps, release priorities, and business workflows. • Elicit requirements, write detailed user stories, define acceptance criteria, and refine backlogs in Jira/Azure DevOps. • Facilitate Scrum ceremonies and collaborate with architects, developers, UX designers, and business leaders. • Oversee large-scale data conversion, migration testing, validation, and reconciliation. • Ensure compliance with enterprise architecture, WCAG 2.1 accessibility standards, data privacy, and public-sector security guidelines. Requirements • YAFOS Certification (Required) • Prior Commonwealth of Pennsylvania (State of PA) experience (Required) • Minimum 5+ years of Product Management experience on large-scale public-sector projects ($10M+) • Ability to work onsite in PA 2 days per week (Wednesdays mandatory)