Product Owner
Pavithra VUnited StatesMIDPosted 5d ago
Product ManagementCloud-based voiceContact centerConversational voice platformsAgentic VoiceVoice AIVoice IntelligenceVoice prompt engineeringConversation analyticsIntent recognitionSummarizationCross-functional alignment
About the Role
We are seeking a Product Owner with 12+ years of experience in cloud-based voice, contact center, or conversational voice platforms. This role involves leading business discovery and owning end-to-end product delivery.
Key Responsibilities
• Translate business needs into prioritized epics, features, user stories, and clear acceptance criteria
• Own end-to-end product delivery from discovery and backlog management through implementation, launch, and continuous optimization
• Drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders
• Utilize hands-on knowledge of Agentic Voice / Voice AI implementations
• Apply experience with Voice Intelligence and voice prompt engineering
Requirements
• 12+ years of relevant Product Owner/Product Management experience
• Strong expertise in cloud-based voice, contact center, or conversational voice platforms
• Ability to lead business discovery independently
• Experience with Voice Intelligence and voice prompt engineering
• Self-driven with strong communication, stakeholder management, and interpersonal skills