Job Title: Salesforce QA Functional Tester
Location: Tampa, FL (Remote)
Duration: 6+ Months
Job Summary:
We are seeking a detail-oriented Salesforce QA Functional Tester with strong expertise in Salesforce Platform Core Development, Salesforce Energy & Utilities Cloud, and AgentForce. The ideal candidate will be responsible for validating the functionality, reliability, and quality of Salesforce implementations by working closely with developers, business analysts, and key stakeholders in an Agile environment.
Key Responsibilities:
Collaborate with business analysts and Salesforce developers to understand functional requirements, user stories, and acceptance criteria
Develop and maintain test plans, test cases, and test scripts aligned with business and technical requirements
Execute functional, regression, integration, and User Acceptance Testing (UAT) for Salesforce solutions within the Energy & Utilities Cloud
Validate workflows, automations, customizations, and integrations related to Salesforce AgentForce
Identify, log, track, and retest defects in coordination with development teams
Participate actively in Agile ceremonies including sprint planning, backlog grooming, and sprint reviews
Ensure Salesforce solutions comply with security, compliance, and regulatory standards relevant to the Energy & Utilities industry
Collaborate with automation and performance testing teams to support broader QA initiatives
Document test execution results and provide clear reporting on test coverage, risks, and issues
Stay current with Salesforce releases, Energy & Utilities Cloud enhancements, and AgentForce updates
Recommend process improvements to enhance testing efficiency and overall quality
Required Skills & Qualifications:
Strong understanding of Salesforce Platform Core Development, including Apex, Lightning components, and Salesforce data models
Hands-on experience with Salesforce Energy & Utilities Cloud and related industry business processes
Familiarity with Salesforce AgentForce and agent automation/management capabilities
Proven experience in functional testing of Salesforce applications
Basic understanding of Salesforce integrations and APIs
Experience with defect and test management tools such as JIRA, Zephyr, or TestRail
Strong analytical skills with the ability to translate business requirements into effective test scenarios
Excellent communication skills to collaborate with both technical and business teams
Experience working in Agile/Scrum environments
Knowledge of compliance and regulatory standards in the Energy & Utilities domain is a plus
Preferred Qualifications:
Prior QA experience supporting Salesforce implementations in Energy & Utilities environments
Exposure to automation testing frameworks or performance testing is a plus
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