Jobs → Customer Support → SAP ILM Change Management Lead

About the Role We are looking for an experienced SAP Organizational Change Management Lead to drive OCM strategy for SAP ILM Retention Warehouse implementation and legacy SAP system decommissioning in the pharmaceutical, biotechnology, or life sciences industry. Key Responsibilities • Drive OCM strategy for SAP ILM Retention Warehouse implementation • Lead legacy SAP system decommissioning • Manage stakeholder engagement and change impact assessments • Develop and implement training programs • Ensure compliance with GxP, ALCOA+, data integrity, and validation standards • Oversee SOPs, business readiness, UAT, cutover, go-live, and post-implementation support Requirements • 10+ years of Organizational Change Management, business transformation, or program leadership experience • Strong experience leading SAP ECC, S/4HANA, or RISE transformation projects • Experience in pharmaceutical, biotechnology, or regulated life sciences • Strong knowledge of GxP compliance, ALCOA+, data integrity, validation, and controlled documentation • Proven experience in OCM strategy, stakeholder engagement, change impact assessments, and training programs • Knowledge of SAP ILM Retention Warehouse, data archiving, and legacy SAP system decommissioning is highly preferred • Prosci or CCMP certification is an added advantage