Senior Amazon Connect / CXE Lead
Julieth Andrea Serna RuizUnited KingdomSENIORPosted 10d ago
Amazon ConnectCustomer ExperienceTechnical LeadershipEnglish C1
About the Role
We are looking for a Senior Amazon Connect / CXE Lead to join our team remotely. This role focuses on leading customer experience initiatives using Amazon Connect technology.
Key Responsibilities
• Lead technical initiatives for Amazon Connect implementations
• Manage customer experience projects
• Provide technical leadership to the team
• Ensure English C1 proficiency for communication
Requirements
• Strong experience with Amazon Connect
• Expertise in customer experience management
• Technical leadership capabilities
• English C1 level proficiency