Senior Manager - SRE

🚀 HIRING AT MPHASIS | SENIOR MANAGER - SRE | BANGALORE 🚀 🔥 DIRECT EMPLOYEE REFERRAL OPPORTUNITY 🔥 We are actively looking for experienced professionals who can drive impact in Site Reliability Engineering (SRE) and DevOps Transformation for critical banking systems. 📌 Role: SRE Manager - Support (Lower Environments) 📍 Location: Bangalore 🪜 Type: Permanent | 12-15 Years Exp | SRE Practitioner | Banking Domain ━━━━━━━━━━━━━━━━━━━━ 🛠️ TOP RESPONSIBILITIES: ━━━━━━━━━━━━━━━━━━━━ ✅ Lead the transformation of traditional non-production support into a self-service, automated SRE model ✅ Phase out manual L1/L2 support tickets by building self-healing systems and automated recovery playbooks ✅ Drive "Shift Left" reliability by ensuring Dev, QA, and UAT environments are as stable and automated as production ✅ Champion SRE best practices by setting SLIs/SLOs to drive product reliability and engineering efficiency ✅ Oversee critical incident response, fostering blameless postmortems and deep Root Cause Analysis (RCA) ✅ Eliminate operational toil by driving automation using languages like Python or Java ✅ Manage and mentor a team of 20+ SRE engineers, fostering a culture of continuous learning ✅ Ensure high availability and data integrity for critical financial applications across AWS, Azure, and On-Premise ✅ Handle major escalations and provide high-level governance reports and technical documentation ✅ Collaborate with cross-functional stakeholders to align technical reliability with banking business goals ━━━━━━━━━━━━━━━━━━━━ 🎯 TOP REQUIREMENTS: ━━━━━━━━━━━━━━━━━━━━ ✅ 12 to 15 years of total IT experience, with at least 3 years leading SRE or DevOps initiatives ✅ Strong background in Banking or Financial Services, with knowledge of payments, clearing, or ledgers ✅ Proficiency in Cloud platforms (AWS, GCP) and observability tools (Prometheus, Grafana, ELK, Splunk) ✅ Deep understanding of CI/CD pipelines, distributed systems, and the full SDLC ✅ Expert knowledge of ITIL processes, specifically Incident, Change, and Release Management ✅ Hands-on experience in Infrastructure technologies across Linux, Windows, Middleware, and Databases ✅ Proven experience in managing large technical teams (20+ members) with a delivery-focused mindset ✅ Certified SRE Practitioner; additional certifications in Cloud (AWS) or AI/DevOps are highly preferred ✅ Excellent communication skills with the ability to translate technical concepts for non-technical partners ✅ Proactive problem-solver with a passion for driving architectural stability and performance ━━━━━━━━━━━━━━━━━━━━ 🚨 APPLY FROM BELOW 🚨 ━━━━━━━━━━━━━━━━━━━━ ✅ Please share your profile/resume below for a Direct Mphasis Employee Referral #Mphasis #Hiring #DirectReferral #BangaloreJobs #SREManager #DevOps #SiteReliability #BankingTech #CloudEngineering #AWS #SRE #Automation #Hiring2026