Senior Product Owner – Voice
Priya UpadhyayRemoteSENIORPosted 6d ago
cloud-based voice platformscontact centersconversational voice solutionsAgentic VoiceVoice AIAI-driven voice agentsconversational experiencesVoice IntelligenceVoice Prompt Engineeringconversation analyticsintent recognitionsummarizationAI interaction optimizationAgileProduct OwnershipProduct Management
About the Role
We are looking for an experienced Senior Product Owner for Voice to join our team for an exciting opportunity.
Key Responsibilities
• Lead business discovery and translate requirements into prioritized epics, features, user stories, and acceptance criteria
• Own end-to-end product delivery, from discovery and backlog management to implementation, launch, and optimization
• Drive cross-functional collaboration with business, engineering, architecture, and operations teams
• Strong expertise in cloud-based voice platforms, contact centers, or conversational voice solutions
• Hands-on experience with Agentic Voice / Voice AI, AI-driven voice agents, and conversational experiences
• Knowledge of Voice Intelligence and Voice Prompt Engineering, including conversation analytics, intent recognition, summarization, and AI interaction optimization
Requirements
• 10+ years in Product Ownership / Product Management
• Excellent communication, stakeholder management, and interpersonal skills