Jobs → Customer Support → ServiceMax Architect

About the Role We are looking for an experienced ServiceMax Architect for a critical client engagement. This role requires strong hands-on ServiceMax Architecture experience and proven Salesforce Field Service implementation expertise. Key Responsibilities • Design and implement end-to-end ServiceMax Architecture • Manage Work Order Management, Scheduling & Dispatch • Handle SFM, Dispatch Console, Advanced Scheduling & Optimization • Work with Salesforce Apex, LWC, Flows & SOQL • Manage Integrations with SAP, Oracle, Dynamics & NetSuite • Utilize MuleSoft, Boomi & REST APIs • Handle Asset Data Migration, Installed Base & Service History • Oversee SIT/UAT, Cutover, Go-Live & Hypercare processes Requirements • 10+ years of experience in CRM/Field Service • 5+ years in ServiceMax Architecture & Implementation • Strong hands-on ServiceMax Architecture experience • Proven Salesforce Field Service implementation expertise • Excellent client-facing and stakeholder management skills • ServiceMax/Salesforce certifications preferred Important Note: Although the position is remote, candidates must be comfortable with potential onsite work in the US and travel to field/service locations as required.