Jobs → Customer Support → ServiceNow Change Management Coordinator

About the Role We are looking for a ServiceNow Change Management Coordinator to join our team for a 12-month contract. This role involves managing ServiceNow Change Management processes and CHG ticket administration. Key Responsibilities • Create, manage, and maintain ServiceNow Change Requests and templates • Present and defend Change Requests during CAB meetings • Collaborate with Change Managers and cross-functional technical teams • Explain technical changes to business stakeholders and leadership • Manage multiple change requests, projects, and deadlines simultaneously Requirements • Strong hands-on experience with ServiceNow Change Management and CHG ticket administration • Good knowledge of ServiceNow CMDB, Change Conflicts, Application Name, and Group Approvals tables • Experience creating, managing, and maintaining ServiceNow Change Requests and templates • Strong understanding of change approvals and CMDB relationships • Excellent communication and stakeholder management skills • Proficiency in Microsoft Project, Excel, Jira, and PowerPoint Benefits • Remote opportunity • 12-month assignment