Jobs → Engineering → ServiceNow Developer

About the Role We are looking for a ServiceNow Developer to join our team. This role involves designing and developing ServiceNow solutions in domain-separated, multi-tenant environments. Key Responsibilities • Design and develop ServiceNow solutions in domain-separated, multi-tenant environments • Configure and extend ITSM and CSM functionalities, including Case, Change, and Service Catalog • Manage platform upgrades, plugins, and upgrade impact analysis • Develop integrations using REST APIs, SOAP APIs, and MID Server • Build scalable workflows using Flow Designer, custom actions, and sub-flows • Develop and maintain business rules, UI policies, client scripts, and server-side scripts using JavaScript and Glide API • Follow best practices for scoped applications, update sets, security, performance, and code reviews • Troubleshoot platform issues, performance bottlenecks, and integration failures • Collaborate with architects, business analysts, and client stakeholders to deliver effective solutions Requirements • 7+ years of experience in ServiceNow development in managed services or multi-tenant environments • Strong knowledge of Domain Separation and data segregation • Experience with ITSM and CSM • Proficiency in Flow Designer and workflow automation • Experience with REST/SOAP integrations and MID Server • Strong skills in JavaScript, Glide API, Business Rules, and UI Policies • Strong communication, documentation, and stakeholder management skills Good to Have • ServiceNow CAD or relevant Implementation Specialist certifications • Experience in regulated industries such as banking or healthcare • Agile/Scrum methodology • ServiceNow upgrade planning and impact analysis