Jobs → Engineering → ServiceNow Developer

About the Role We are looking for a Senior ServiceNow Developer to join our team in Washington, DC. This role involves developing, configuring, and maintaining ServiceNow applications to support various business processes across the organization. Key Responsibilities • Develop, configure, and maintain ServiceNow applications • Work on ITSM, HRSD, ITAM, and Source-to-Pay (S2P) modules • Understand business requirements and convert them into ServiceNow solutions • Create and maintain Business Rules, Client Scripts, UI Policies, UI Actions, and Script Includes • Develop and manage ServiceNow workflows and Flow Designer • Configure Service Catalog, forms, fields, approvals, notifications, and reports • Develop and maintain integrations between ServiceNow and other systems • Troubleshoot and resolve ServiceNow application and production issues • Perform testing and support deployments and ServiceNow upgrades • Maintain ServiceNow security, access controls, and data integrity • Work closely with business users, technical teams, and stakeholders • Identify opportunities to automate manual processes and improve workflows • Prepare technical documentation and provide production support • Follow ServiceNow development best practices and coding standards Requirements • 6+ years of hands-on ServiceNow development experience • Strong knowledge of ServiceNow configuration and development • Experience with ITSM • Experience with HRSD, ITAM, or S2P is preferred • Strong JavaScript skills • Experience with Business Rules, Client Scripts, UI Policies, Script Includes, ACLs, and Flow Designer • Experience with REST/SOAP APIs and integrations • Good understanding of ServiceNow workflows and Service Catalog • Strong troubleshooting and problem-solving skills • Good communication skills and ability to work with non-technical stakeholders Preferred • ServiceNow Certified System Administrator (CSA) • ServiceNow Certified Application Developer (CAD) • Experience working with government/public-sector organizations is a plus