Jobs → Engineering → ServiceNow Gen AI Developer

About the Role We are seeking a ServiceNow Gen AI Developer to join our team at TetraX AI Solutions Inc. This role focuses on developing and implementing AI-powered solutions using ServiceNow platform. Key Responsibilities • Deploy ServiceNow Now Assist and Generative AI capabilities • Configure and implement ServiceNow solutions with 7+ years of experience • Develop AI Agents, Virtual Agents, and implement NLU, AI Search, Task Intelligence, Document Intelligence, and Issue Auto Resolution • Utilize Generative AI, Large Language Models (LLMs), and Prompt Engineering • Work with ServiceNow Flow Designer, Integration Hub, Studio IDE, APIs, and Automated Test Framework (ATF) • Translate business requirements into platform configurations, integrations, and AI-powered workflows • Ensure compliance with enterprise AI governance, data privacy, and responsible AI practices Requirements • Minimum 7+ years of ServiceNow configuration and implementation experience • Hands-on experience with ServiceNow Now Assist and Generative AI capabilities • Minimum 2 active ServiceNow CIS certifications • Experience with AI Agents, Virtual Agent, NLU, AI Search, Task Intelligence, Document Intelligence, or Issue Auto Resolution • Strong understanding of Generative AI, Large Language Models (LLMs), and Prompt Engineering • Experience with ServiceNow Flow Designer, Integration Hub, Studio IDE, APIs, and Automated Test Framework (ATF) • Knowledge of enterprise AI governance, data privacy, and responsible AI practices • Experience with data management, database design, and database concepts