Jobs → Engineering → ServiceNow GenAI Developer

About the Role We are looking for an experienced ServiceNow GenAI Developer with strong hands-on experience in ServiceNow implementation, configuration, and AI-powered workflow automation. Key Responsibilities • Translate business requirements into platform configurations and AI-driven workflows • Deploy ServiceNow AI features and Now Assist capabilities • Lead technical workstreams and support AI adoption initiatives • Manage stakeholder communication and presentations Requirements • 12+ years of ServiceNow configuration and implementation experience • Hands-on experience with ServiceNow AI features and Now Assist • Minimum 2 active ServiceNow CIS certifications • ServiceNow Certified Application Developer (CAD) preferred • Strong customer communication and stakeholder management skills • Experience with ServiceNow CMDB, ConnectedOps, CSM, and DevOps • Proficiency in AI Agents, Virtual Agent, NLU, AI Search, Task Intelligence, and Document Intelligence • Knowledge of Large Language Models, Prompt Engineering, Flow Designer, IntegrationHub, Studio IDE, and APIs • Experience with Automated Test Framework (ATF) • Understanding of AI adoption, enterprise AI governance, and responsible AI practices