Jobs → Engineering → ServiceNow Lead Developer

About the Role We are seeking a ServiceNow Lead Developer to lead the design and development of ServiceNow solutions including Intake, Demand-to-Delivery workflows, Service Catalog, Employee Center/Portal, and Flow Designer. This role requires technical leadership, solution delivery, coding standards, and mentoring developers. Key Responsibilities • Design and develop intake forms and request management solutions • Build and maintain Service Catalog items, Record Producers, and Request Fulfillment workflows • Develop Employee Center, Service Portal, and custom user experiences • Design and implement Flow Designer automations and integrations • Configure approvals, notifications, SLAs, and orchestration activities • Conduct code reviews and enforce development standards • Troubleshoot complex production issues and performance bottlenecks • Mentor developers and support agile delivery teams Requirements • Strong ServiceNow development experience • Expertise in Service Catalog, Record Producers, and Request Management • Expertise in Employee Center and Service Portal • Hands-on experience with Flow Designer and Integration Hub • Strong scripting skills (Server-side, Client-side, Script Includes, Business Rules) • Working knowledge of ITSM, CMDB, and platform best practices Preferred Certifications: CSA, CAD, CIS-ITSM, SPM.