Jobs → Customer Support → ServiceNow Manager

About the Role We are looking for a ServiceNow Manager to join our team in Dallas, TX. This role requires extensive experience with ServiceNow platform management and implementation. Key Responsibilities • Lead ServiceNow Greenfield implementations • Implement ServiceNow AI capabilities • Manage product strategy and roadmap ownership • Handle stakeholder management and enterprise platform governance Requirements • 10+ years of ServiceNow experience • ServiceNow Technical Architect certification • Hands-on implementation of ServiceNow AI capabilities • Strong experience across ITSM, ITOM, ITAM, CMDB, CSDM, and Service Catalog • Product strategy, roadmap ownership, and stakeholder management • Strong technical leadership and enterprise platform governance