Jobs → Product → ServiceNow Product Manager

About the Role We are looking for an experienced ServiceNow Product Manager to drive enterprise-wide platform strategy, product roadmap, service architecture, and business outcomes. Key Responsibilities • Define product vision, strategy, and multi-year roadmaps for ServiceNow domains. • Lead strategic service architecture, service catalog design, and service rationalization. • Drive CMDB governance, data quality, and CSDM alignment. • Manage enterprise stakeholder relationships and product prioritization. • Oversee product backlog, intake processes, and delivery readiness. • Promote out-of-the-box capabilities and minimize unnecessary customizations. • Track KPIs, platform adoption, operational efficiency, and value realization. • Collaborate with architecture, infrastructure, and asset management teams. Requirements • 10+ years of ServiceNow experience in product management, functional leadership, or platform ownership. • Strong knowledge of ITSM, ITOM, ITAM, CMDB, CSDM, and related ServiceNow modules. • Experience with workflow orchestration, integrations, data models, reporting, and dashboards. • Expertise in service catalog design, CMDB governance, and enterprise service architecture. • Strong product strategy, roadmap planning, and backlog prioritization skills. • Excellent communication and stakeholder management skills.