Jobs → Product → ServiceNow Product Manager

About the Role We are looking for an experienced ServiceNow Product Manager to join our team. This role focuses on enterprise ServiceNow platform ownership, product strategy, and service catalog management. Key Responsibilities • Define product vision, strategy, and multi-year roadmaps • Own product backlog, intake, and value-based prioritization • Lead strategic service architecture and service catalog design • Drive CMDB governance, data quality, and CSDM alignment • Manage enterprise stakeholder relationships and expectations • Guide configuration versus customization decisions • Improve platform stability, performance, and upgrade readiness • Define and monitor KPIs, adoption, operational efficiency, and user satisfaction • Collaborate with Architecture, Infrastructure, and Asset Management teams • Promote standardization and maximize out-of-the-box ServiceNow capabilities Requirements • 10+ years of ServiceNow experience in product management, functional leadership, or platform ownership • Expertise in ServiceNow ITSM, ITOM, ITAM, CMDB, HRSD, CSM, or GRC • Service Architecture and Service Catalog Management • CMDB, CSDM, Data Models, and Data Governance • Workflow Orchestration and Integrations • Product Strategy, Roadmap, and Backlog Management • Enterprise Stakeholder Management • Reporting, Dashboards, and KPI Tracking • Strong Communication and Executive-Level Presentation Skills